Buyer Protection Fee

Our Buyer Protection Fee means you can buy with confidence. If an item is damaged or does not arrive, Grassboots will endeavor to step in and help resolve the issue, ensuring that your buying experience remains secure and hassle-free.

This fee is in place to provide additional support for buyers and covers a range of issues, including:

• Damage during transit: Assistance if your item arrives damaged.

• Non-delivery: Help if your item does not reach you.

• Other unforeseen issues: Support for any unexpected problems that might arise during shipping.

At Grassboots, we are committed to providing a safe marketplace. Our Buyer Protection Fee is one of the ways we ensure that you have a secure and worry-free experience when purchasing items.

If you have any questions or need further assistance, please feel free to reach out to our support team.